Refund & cancellation policy

Transparent refunds for self-learning courses

Our goal is to keep policies simple, fair, and learner friendly. Review the summary below and reach out if you need clarification.

Straightforward rules for every self-learning course so you always know what to expect.

Dedicated advisors respond within 24 hours to resolve technical or content concerns.

Eligible cases include unused access, platform issues, or major content mismatches.

Most self-learning fees are non-refundable once course content is consumed.
Refund eligibility exists for unused access, platform issues, or content mismatches.
Technical problems on our side? We’ll validate and make it right.

If you never logged in or never started the curriculum, you may qualify for a refund.

Unable to access the platform due to confirmed technical issues on our side? Contact support for resolution.

If the delivered course deviates significantly from the advertised curriculum, and our team verifies the issue, a refund may be granted.

Email anush@oilandgasclub.com within 7–14 days of purchase with your order ID and reason.

Our team reviews access logs, technical reports, or content feedback within 3–5 business days.

Approved refunds go back to the original payment method within 3–5 business days.

Once course material is consumed, refunds typically do not apply unless there is a verified issue.
Partial refunds may be possible when minimal usage occurred before access was revoked.
Payment gateway fees and currency conversion charges are non-refundable.
We’re committed to a positive learning experience—reach out if you need help or clarification.

Need assistance?

When refunds may apply